Privacy Policy

Roof Repair Wirral

Roof Repair Wirral is committed to protecting your privacy and handling your personal data responsibly and transparently. This Privacy Policy explains how we collect, use, and protect your information when you use our website or contact us.

1. Who We Are

Business Name: Roof Repair Wirral
Based in: Wirral, UK
Owner: James
Phone: 07918 390548
Email: Contact@roofrepairwirral.co.uk

For the purposes of data protection law, Roof Repair Wirral is the “data controller”.

2. Information We Collect

We may collect and process the following information:

Name
Phone number
Email address
Address or location details (if provided)
Any information you submit via contact forms, email, or phone
Website usage data (such as IP address, browser type, and pages visited)

We only collect information that is necessary to provide our services or respond to enquiries.

3. How We Use Your Information

We use your personal data to:

Respond to enquiries and provide quotes
Carry out roofing services you have requested
Communicate regarding appointments, inspections, or work updates
Improve our website and services
Comply with legal or regulatory obligations

We do not sell or rent your personal data to third parties.

4. Lawful Basis for Processing

We process your personal data under the following lawful bases:

Your consent (when you contact us)
Performance of a contract (to carry out requested work)
Legal obligation (where required by law)
Legitimate business interests (such as responding to enquiries)

5. Data Sharing

We may share your data only where necessary, including:

With trusted suppliers or contractors involved in your roofing work
Where required by law or regulatory authorities

All third parties are required to respect the security and confidentiality of your data.

6. Data Retention

We retain personal information only for as long as necessary to:

Provide our services
Meet legal, accounting, or insurance requirements

Once no longer required, your data will be securely deleted or anonymised.

7. Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure.

8. Your Rights

Under UK data protection law, you have the right to:

Request access to your personal data
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Withdraw consent at any time

To exercise your rights, contact us using the details below.

9. Cookies

Our website may use cookies to improve user experience and analyse website performance. Cookies do not identify you personally.

You can manage or disable cookies through your browser settings.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Roof Repair Wirral
Phone: 07918 390548

Email: Contact@roofrepairwirral.co.uk